Our survival is dependent upon growing the business.

Through his Chain of Causation Dr. Mikel J. Harry of the Six Sigma Academy states:

• Our survival is dependent upon growing the business.
• Our business growth is largely determined by customer satisfaction.
• Customer satisfaction is governed by quality, price and delivery.
• Quality, price and delivery are controlled by process capability.
• Our process capability is greatly limited by variation [and waste].
• Process variation [and waste] lead to an increase in defects, cost and cycle time.
• To eliminate variation [and waste], we must apply the right knowledge.
• In order to apply the right knowledge, we must first acquire it.
• To acquire new knowledge means that we must have the will to survive.

Discuss the merits of these interlocking causations.

must be 500 words
text book

• The Six Sigma Way by P. Pande, R. Neuman, R. Cavanagh;McGraw Hill Publishers; 2014,
• The Lean Enterprise Memory Jogger (GOAL QPC) ISBN 1-57681-045-3

2nd edition, ISBN 978-0-07-149732-9, MHID 0-07-149732-3

please no plagiarism !!! 0% similarity

1. Research how diversity plays an important role in healthcare and how proper communication techniques facilitate teamwork, increase productivity, and help offer better patient care in a healthcare setting. Use a minimum of 3 credible sources* in your research and include a variety of resources, such as scholarly journal articles, magazines, newspapers, or web resources. Two of your resources must be academic/scholarly resources, such as a book or an academic scholarly journal. Academic scholarly journals can be accessed through the Rasmussen Online Library. Cite these resources throughout your summary and include a reference page. Use proper APA formatting for your citations and references. For help with formatting your references and citations, see the APA guide.

1. In a minimum of 3 pages (excluding the reference page), include the following information to assist new employees in understanding effective communication methods and the importance of diversity within a healthcare team:
   • Communication
     • Communication and Productivity: Explain how communication can increase productivity.
     • Communication and Morale: Explain how good and bad communication can affect morale.
     • Overcoming Communication Barriers in the Workplace: Identify the biggest communication barrier a Medical Assistant can face with a coworker that would hinder patient care. Explain ways to overcome that barrier. Choose the best method for the situation and explain why this method is best.
   • Teamwork
     • Teamwork Communication Strategies: Describe teamwork communication strategies.
     • Assisting Coworkers: Name at least 5 tasks that coworkers can do for each other to help the daily practice run smoothly.
   • Diversity and Teamwork
     • Importance of Awareness of and Respect for Diversity: Explain why it is important for Medical Assistants to be aware and respectful of diversity in a healthcare setting.
     • Incorporating Diverse Practice Methods: Explain how to incorporate diverse practice methods and ideas between coworkers while remaining respectful of their work practices and mindful of the goal of providing effective and efficient patient care.
     • Tailoring Communication: Describe how Medical Assistants may have to tailor their communication in working with professionals of various titles, such as physicians, peers, and receptionists.

APA

no plagiarism

Instructions: Click the link above to go to the discussion forum and participate in this week’s discussion. This week we will discuss the case of a 21-year-old woman with unstable mood, social anxiety, and alcohol use disorder. Read the case study and answer the questions. Be sure to provide a rationale for your answer.

Case Study 1

Ms. A. is an apparently healthy 26-year-old white woman. Since the beginning of the current golf season, Ms. A has noted increased shortness of breath and low levels of energy and enthusiasm. These symptoms seem worse during her menses. Today, while playing in a golf tournament at a high, mountainous course, she became light-headed and was taken by her golfing partner to the emergency clinic. The attending physician’s notes indicated a temperature of 98 degrees F, an elevated heart rate and respiratory rate, and low blood pressure. Ms. A states, “Menorrhagia and dysmenorrheal have been a problem for 10-12 years, and I take 1,000 mg of aspirin every 3 to 4 hours for 6 days during menstruation.” During the summer months, while playing golf, she also takes aspirin to avoid “stiffness in my joints.”

Laboratory values are as follows:

Hemoglobin = 8 g/dl

Hematocrit = 32%

Erythrocyte count = 3.1 x 10/mm

RBC smear showed microcytic and hypochromic cells

Reticulocyte count = 1.5%

Other laboratory values were within normal limits.

Question

Considering the circumstances and the preliminary workup, what type of anemia does Ms. A most likely have? In an essay of 500-750 words, explain your answer and include rationale.

Case Study 2

Mr. P is a 76-year-old male with cardiomyopathy and congestive heart failure who has been hospitalized frequently to treat CHF symptoms. He has difficulty maintaining diet restrictions and managing his polypharmacy. He has 4+ pitting edema, moist crackles throughout lung fields, and labored breathing. He has no family other than his wife, who verbalizes sadness over his declining health and over her inability to get out of the house. She is overwhelmed with the stack of medical bills, as Mr. P always took care of the financial issues. Mr. P is despondent and asks why God has not taken him.

Question

Considering Mr. P’s condition and circumstance, write an essay of 500-750 words that includes the following:

• Describe your approach to care.
• Recommend a treatment plan.
• Describe a method for providing both the patient and family with education and explain your rationale.
• Provide a teaching plan (avoid using terminology that the patient and family may not understand).